THE CORNWALL HOTEL, SPA & ESTATE

65 BEDROOM HOTEL WITH SPA & LUXURY LODGES

Marketing Managment

I was commissioned to manage marketing at the hotel for 3 months, during which I successfully recruited and trained a full-time marketing co-ordinator, providing a comprehensive induction and training programme.

Achievements included:

  • 22% increase in luxury lodge bookings, following an audit of the website and online booking process

  • 53% increase in online booking revenue across the accommodation mix

  • £40,000 gift voucher sales on Black Friday weekend (compared to £3,000 the following year).

 
 
Helen made a difference straight away. We took close to a year’s worth of gift voucher revenue in just two weeks!
— IAN BARTLETT, GENERAL MANAGER